Refund policy

Downloadable Material Cannot Be Refunded:

We are sorry but due to the nature of a download, it cannot be returned. Consequently, the order cannot be refunded once it is placed. If you have any questions about downloadable resources, please ask prior to ordering.

Should there be a problem with downloading, we will gladly help to make sure you can get the file(s). Simply use the contact form which can be found at the bottom of any page to notify us of the problem. Be sure to provide your name and order number.

You'll find instructions about how to download at: About Downloading