About Downloading
You can do the following to get your download:
- On the 'Order is Complete' page that comes up after payment, you can click on the Download Now button to immediately get your download.
Depending on the size of the file(s), it may take a little time until the download is ready.
If the button doesn't work on your browser, click on the files (links ending with .pdf or .zip) of the items ordered instead of the button to download.
Depending on your browser it may immediately download or it may take you to another page where you must click on the Download Now button.
- You can wait for an e-mail with the subject "Your downloads are ready." Clicking on the link(s) in that e-mail will begin the downloading process.
Download File Extensions:
Downloads will be either PDFs or Zip Files. If you scroll toward the bottom of the product description you'll see a section 'About the Download' which will tell you the type of file.
PDFs require Adobe Reader to open them.
Zip Files contain multiple PDFs within the folder. You will need to extract the files after saving it to your computer in order to use the files. Many computers will allow you to do that simply by right clicking on the saved file and then choosing 'Extract All'. Be sure to always use the unzipped folder.
Important Details about the Downloads:
- You will only have a limited number of times to click on the links so be sure to save the file(s) to your computer rather than merely open them.
- Due to the nature of a download, the order cannot be refunded when it is placed. If you have questions, please be sure to ask first.
- If you should have any issues in downloading, feel free to Contact Us. Please provide your order number and try to be specific about the problem.